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iphone not recognised by win 8

Win 8 not recognising iPhone following Itunes update? Follwed site advice to delete temp files- wont allow their deletiong . "Being used by other programs"....


any advice?

iPhone 4, iOS 8.4.1

Posted on Sep 1, 2015 4:57 AM

Reply
2 replies

Sep 1, 2015 5:27 AM in response to davidfromdobcross

David, reboot your computer and also do a forced restart of your iPhone. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then try again.


Are you using McAfee Software by any chance? Known issues with McAfee and iTunes. If so post back and I will show you how to resolve them...

Good luck... elcpu

iphone not recognised by win 8

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