Liamfm

Q: Image Capture tries to scan 0" x 0"

Hi,

So I'm running the most up to date Mavericks, and a Brother MFC-6920DW printer scanner copier.  Never had a problem until yesterday when somehow my image capture settings for the flatbed are stuck on a custom size of 0x0 inches.  I think this is causing a huge problem with Image Capture as it moves the scanner bar slightly, then goes into a mess of spinning wheel of death, not responding, etc.  Every once in a while it will eventually come out of it, but then even setting it to US Letter and hitting overview scan again causes the same issue.  Since I can't get it to get out of this loop I can't switch it to the ADF.

 

I have updated drives and firmware on the printer

 

I have tried deliting info.plist for image capture (won't even open when I do that, so I put it back)

 

At a loss.

 

It works fine if I got to system prefs, then choose scan, but image capture doesn't work at all.

 

How can I set the default back to US Letter to see if that solves my problem?

 

Printer is connected via wifi.

 

Screen Shot 2015-09-01 at 10.14.04 AM.png

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Sep 1, 2015 7:29 AM