my iphone screen will not respond to any touch functions
my iPhone screen will not respond to any touch function
iPhone 6, iOS 8.4.1, Cannot do any thing on screen
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello MyMalteseSophie,
Thanks for using Apple Support Communities.
I see from your post that the screen on your iPhone is completely unresponsive to any touch. To troubleshoot this issue please follow through the steps outlined below.
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart, force your device to restart.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Get more help
- Find out what to do if your screen doesn't rotate.
- Set up repair service for your iPhone or iPad if your screen is cracked or shattered.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Have a good one.