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I have an iPad in my classroom that was donated by a parent and set up by the previous teacher. That teacher left the school system and did not leave behind the Apple ID or password. The iPad is currently logged into her iCloud and Find My iPad. I need to reset the iPad so I can log in with the my Apple ID. How can I do this when it isn't possible to get the original Apple ID and password?
iPad 2
Since the school should be considered the owner of the device, have them provide some type of documentation and take the device to a physical Apple Store for assistance. You may need to bring a letter of explanation from the school system as well to see if Apple will help. Generally, they would only assist the original owner of the device, but this would be your only chance. Otherwise, it will be locked. Also, I suggest the school system be the one to set the device up if it gets unlocked so this does not happen again.
Missing Apple ID & Password
