Q: Has my account been hacked

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Iluvseashells

Level 1 (0 points)

Q: Has my account been hacked

I Have just received an email stating that my account has been update for billing &is hippies @ 3:05am on 9/2/2015 gmt. i have not made any changes to my account and fear someone has hacked my account. i attempted to contact apple directly and they are closed but referred me to this site. does anyone have any ideas on how to proceed and changes thwt need to be made.

iPad, iOS 8.4.1

Posted on Sep 1, 2015 8:44 PM

I have this question too

Solved

ckuan

Level 7 (34,349 points)

A:

Most probably phishing attempt.

If you are addressed with "Dear Customer", it's a scam since Apple has your details and will address you with your full name.

Identifying fraudulent "phishing" email - Apple Support

Posted on Sep 1, 2015 8:48 PM

Q: Has my account been hacked

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by Iluvseashells,

Iluvseashells Sep 1, 2015 9:01 PM in response to ckuan
Level 1 (0 points)

Sep 1, 2015 9:01 PM in response to ckuan

Thank you for your response. I just checked and the email is addressed to me with the correct date of top (& time) but states had been update on 9/2 @ 3:05 am gmt. I have changed my pasword and will try to contact apple again in the morning. i use apple itunes cards so wonder if it could pertain to that although billing is not associated with those.
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by Allan Eckert,

Allan Eckert Sep 1, 2015 9:03 PM in response to Iluvseashells
Level 9 (54,090 points)

Desktops

Sep 1, 2015 9:03 PM in response to Iluvseashells

I concur with Ckuan, it is spam.
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by ckuan,Helpful

ckuan Sep 1, 2015 9:05 PM in response to Iluvseashells
Level 7 (34,349 points)

Sep 1, 2015 9:05 PM in response to Iluvseashells

If you can/want make a screen shot and post it here.
You should cover any personal detail if viewable.
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by elcpu,

elcpu Sep 1, 2015 9:36 PM in response to Iluvseashells
Level 6 (16,265 points)

Photos for Mac

Sep 1, 2015 9:36 PM in response to Iluvseashells

I don't think you need to do anything other than what you did already, change the PW on your email account. We get spam and phishing emails often. All you need to do is never respond to anything that looks suspicious and never enter any personal data into an unsolicited webpage. It may look scary but as long as you do not provide personal information there is nothing they can get.
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Accepted Answer · Sep 1, 2015 8:48 PM

ckuan

Level 7 (34,349 points)

Sep 1, 2015 8:48 PM in response to Iluvseashells

Most probably phishing attempt.

If you are addressed with "Dear Customer", it's a scam since Apple has your details and will address you with your full name.

Identifying fraudulent "phishing" email - Apple Support

Q: Has my account been hacked

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by ckuan,Solvedanswer

by Iluvseashells,

by Allan Eckert,

by ckuan,★Helpful

by elcpu,

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by ckuan,Helpful