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Q: black screen on iphone5 but siri works
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Sep 3, 2015 11:15 AMby alex_h1,Hello lostconnection,
Thanks for using Apple Support Communities.
If you're seeing a completely black screen on your iPhone but you do hear the audio, then please follow through the steps outlined below.
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Take care.
