Can't open Pages file

Question

Can't open Pages file

When I attempt to open a particular Pages file, I get the message, "You need a newer version of Pages to open this document." I am using the latest version of Pages (vs.5.5.3) so that's not the cause of the problem. I suspect the file is corrupt because of two things. (1) When I put the file in iCloud and then attempt to open it from there, I get the message "This document cannot be opened." (2) I noticed that when I do a right-click on the file, one of the choices is "Show Package Contents" but that choice is not present with any other Pages file.

I went into Time Machine to try to find an older version of the file but I don't have one.

Any suggestions as to how to retrieve this file and get it to open?

iMac, OS X Yosemite (10.10.5)

Posted on Sep 1, 2015 7:02 PM

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Answer 1

Yellowbox

Level 7

20,383 points

Sep 2, 2015 6:25 AM in response to Jerry Johnson

Hi Jerry,

"You need a newer version of Pages to open this document."

Perhaps you are accidentally launching an older version of Pages that is unable to open a Pages 5 document.

See here:

Wayne Contello has written a User Tip for working with the old and new versions of iWork.

Need newer version of Numbers to open file

That applies to Numbers, Pages and Keynote.

Regards,

Ian.

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Answer 2

Sep 2, 2015 10:10 AM in response to Yellowbox

No, I'm not running an older version of Pages. I verified that I am running only one version, version 5.5.3, of Pages.

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Answer 3

Sep 2, 2015 10:40 AM in response to Jerry Johnson

The simple fact is that Pages v5.5.3 is dumber than a box of rocks. I have this problem periodically where I double-click on a document created by Pages v5.2.2 (and v5.5.3) and get the message you got. I resort to opening with a right-click on the document and the open with Pages (default) (5.5.3) menu item. I also find that this inability to open its own files eventually lapses on its own. It is the price one pays for using this application.

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