My MacBook Pro started showing green fully charged When I checked battery percentage it was at 30% later went to 27% when not plugged in. Light goes from.23 down to 20% and not charging Even though charger showns orange. Help!!
MacBook Pro
Please make an appointment at the Apple Retail Store - Genius Bar and take it in for service. If you are not in the USA or cannot set up an appointment this way, then contact your local Apple Store directly.
Hi,
thank you for your quick reply. Yes, I tried the SMC reset. It stopped the battery from draining but it still doesn't charge.
Lady --
It could be a couple of things:
Bad Charger: If you have another one that's compatible, test it. If not, go to the Apple Store to test theirs.
Bad receptor: Your hardware will have to be repaired at the Apple Store
Bad Battery: You can check your battery in System Preferences > About This Mac > Power
Take a look, check things out, and let us know how you make out, OK?
Per ~Bee's third suggestion, post this from System Preferences>Power:
(make certain that the charger is connected)
Also run an Apple Hardware test:
https://support.apple.com/en-us/HT201257
Note that an error free AHT is not definitive.
Ciao.
Greetings everyone,
My system fully charged last night! I did the SMC reset again and it worked. I think when I tried it before, it could have been a power issue as we were in the Dominican Republic on vacation. I also noticed the connectors that attach to the computer on the cord, one of the small gold post seemed to be a little lowere that the others.
I plan to take the charger in and replace it probably.
Thank you all for your helpful suggestions! I'm back in school and really need my laptop to work well.
R,
Wendy
MacBook Pro not charging.
