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Itunes won't sync

I have the new Apple Music app, and I love it other than I cannot sync one song from my computer to my iPhone6. All software is up to date. I have tried to click the ellipsis button next to the song on my computer and add to my device but it will not sync, every other song will.

iPhone 6, iOS 8.4.1

Posted on Sep 1, 2015 9:19 PM

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1 reply

Sep 3, 2015 6:25 AM in response to staci_lou_15

Howdy staci_lou_15,

Thanks for using the Apple Support Communities.



From your post I understand that you have Apple Music with iCloud Music Library enabled on your iPhone and would like to add music to your iPhone. Since you have iCloud Music Library enabled on your iPhone you cannot sync music to it. Instead you can enable iCloud Music Library in iTunes on your Windows PC to add the songs.


Add music from your own collection to your Apple Music library - Apple Support


Take care.

Itunes won't sync

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