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It won't let me buy anything even tho I have my credit card and it says "can't connect to the iTunes Store" pleas help me

HI i have a problem it wont allow me to buy gems in clash of clans and it saying "can't connect to iTunes Store" please help me thank you.

thank you very much

<Personal Information Edited by Host>

Posted on Sep 2, 2015 1:06 AM

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1 reply

Sep 2, 2015 1:45 AM in response to Pandasquad

For info you are talking to fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).


That is the only message that you are getting, 'can't connect to iTunes Store' ? If it is then what have you tried to see if it fixes it e.g.

- logging out and back into your account on the device

- disconnecting and reconnecting to your network

- closing the game via the device's taskbar and re-opening it

- soft-reset of the device ?


If you are also getting a message to contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

It won't let me buy anything even tho I have my credit card and it says "can't connect to the iTunes Store" pleas help me

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