ksimac

Q: Safari Autofill Stopped Working

Yosemite 10.10.5 Safari 8.0.8 Autofill suddenly stopped working. Checked Safari Preferences and Contacts but cannot see anything wrong. Checked same form on another iMac which completes Ok. Any thoughts appreciated. Keith.

iMac, Mac OS X (10.6.4)

Posted on Sep 2, 2015 3:00 AM

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Q: Safari Autofill Stopped Working

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  • by ksimac,

    ksimac ksimac Sep 6, 2015 10:10 PM in response to Linc Davis
    Level 1 (4 points)
    Sep 6, 2015 10:10 PM in response to Linc Davis

    No, switched off iCloud early on to see if that was problem.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 7, 2015 6:49 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 7, 2015 6:49 AM in response to ksimac

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then load a web page on which you would expect your password to be autofilled. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by ksimac,

    ksimac ksimac Sep 8, 2015 8:59 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 8, 2015 8:59 AM in response to Linc Davis

    I'm helping a friend with this problem and will be visiting him tomorrow. Just tried a dummy run on my Mac (no Autofill problem) but no text appeared in the Console window after opening the test page in Safari. Am I doing something wrong? Rather know what I am doing before I visit! Thanks again.

  • by ksimac,

    ksimac ksimac Sep 9, 2015 5:58 AM in response to ksimac
    Level 1 (4 points)
    Sep 9, 2015 5:58 AM in response to ksimac

    Linc, apologies. Just got back from seeing friend's mac. Have established that Passwords, Usernames and Email address, all jump in. Problem seems to be name, address, etc. from Contacts. Created new contact card in Contacts but no joy - rebooted etc.

    Lines below are from Console as you requested.

    Apologies again. Thanks. Keith


    09/09/2015 11:22:25.215 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

    09/09/2015 11:22:25.215 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

    09/09/2015 11:22:25.216 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

    09/09/2015 11:22:25.216 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

    09/09/2015 11:22:25.217 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

    09/09/2015 11:22:26.201 nsurlstoraged[388]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/lesliegilbert/Library/Caches/com.apple.Safari/Cache.db

  • by Sorrytryagain,

    Sorrytryagain Sorrytryagain Sep 12, 2016 11:01 AM in response to ksimac
    Level 1 (4 points)
    Sep 12, 2016 11:01 AM in response to ksimac

    Look, if someone has this problem after a known power outage causes an accidental cold shutdown, just shut down and restart, first, to see if that solves it. This has happened to me before. Otherwise there is very little reason why a secure software command sequence like the macro that dictates password autofill function would quit working by itself. But several things happen during when the plug gets pulled inadvertently and the then the mac is started up again, first time around, to protect user security protocols. Otherwise, all this listing of pages of steps toward diagnostic or rectification of the problem are complicated and not strictly to the point, that is, getting the computer to function as it did before.

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