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Problem with iphone 5s

My iphone fails to receive text messages unless someone calls me. Then I get flooded with all the messages I didn't receive before. I've updated my OS, turned imessage off and on, deleted old conversations, restarted my phone repeatedly, all to no avail. Please help.

iPhone 5s, iOS 8.4.1

Posted on Sep 2, 2015 7:29 AM

Reply
1 reply

Sep 3, 2015 12:31 PM in response to Nethus1219

Howdy Nethus1219,

Thanks for using the Apple Support Communities.


I see from your post that your iPhone doesn't receive messages until you receive a call. You've already done some great troubleshooting steps, so next I suggest that you go through the steps outlined below.


Sign out and back in to iMessage and FaceTime

  1. Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
  2. Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
  3. On your iPhone first, sign back in to iMessage and Facetime.
  4. Sign back in to iMessage and Facetime on your other devices.

Reset your network settings

Tap Settings > General > Reset > Reset Network Settings.

Back up and restore your device

Use iTunes or iCloud to back up your content, then restore your device.

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Cheers.

Problem with iphone 5s

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