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sync error 54

I recently upgraded windows xp to windows 7 and installed itunes successfully but when I try to sync my iphone 5s i receive the error message "the iphone cannot be synced unknown error -54" - I've tried rebooting both my pc and my iphone but still receive same message

iPhone 5s, iOS 8.4.1

Posted on Sep 2, 2015 10:17 AM

Reply
1 reply

Sep 3, 2015 10:39 AM in response to EFCgeoff

Hi EFCgeoff,


I understand that you are receiving a sync error when attempting to sync your iPhone to your Windows computer. I have an article for you that can help guide your through some troubleshooting steps regarding this issue, and it can be found below:


Resolve iOS update and restore errors in iTunes - Apple Support

https://support.apple.com/en-my/HT201210


Take care, and thanks for visiting the Apple Support Communities.

sync error 54

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