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Helpful answers
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Sep 3, 2015 1:02 PM in response to Thomas2512by norm123,Hi Tomas,
I know that it can be frustrating if you are not able to import the photos to your computer. I am not sure what type of computer you have, but take a look at the article below to walk you through importing photos.
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC
https://support.apple.com/en-us/HT201302
If you are still having issues, follow up with the next article and let me know if you are still experiencing the issue of photos not importing in.
If you can't import photos from your iPhone, iPad, or iPod touch to your computer
https://support.apple.com/en-us/HT204597
Take it easy
