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Facetime 1.1.1 not working

Hi,

I have Mac OS X 10.7.5 and Facetime 1.1.1.

It asks me to verify my email address which verifies but then nothing happens.

I've tried to delete Facetime but it say it's required by Mac OS X and can't be deleted, so I can't install the latest version of Facetime.

Any ideas on how to fix it would be appreciated!

Thanks, Eliza

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 2, 2015 8:54 AM

Reply
3 replies

Sep 2, 2015 8:56 AM in response to ElizaACD

Hi! Try restarting your Mac.

Try Safe Boot:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- After your Mac boots up, restart it as you usually do.

If this doesn't help, follow the instructions below:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disk and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

Hope this helps!

Facetime 1.1.1 not working

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