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Mid 2010 (A1278) Upgraded HDD & RAM Keeps shutting down

I upgraded my HDD to an SSD and upgraded my ram from 4 GB to 10 GB. every once in a while my computer will pop up with an error and shut down/restart and might continue to restart for quite a while. I try to go into safe mode but i can't it doesn't let me (i hold down the "D" and it just stays grey and won't boot until i release the "D"). I don't know what the problem could be but i have owned this mac since new. Any help would be greatly appreciated!


Thank you.

MacBook Pro, OS X Yosemite (10.10.4)

Posted on Sep 2, 2015 12:22 PM

Reply
4 replies

Sep 2, 2015 12:56 PM in response to OGELTHORPE

Problem description:

Computer keeps restarting


EtreCheck version: 2.4.1 (137)

Report generated 9/2/15, 3:55 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

10 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 395 - SN = 9G0200W7UD3MA


Video Information: (What does this mean?)

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: (What does this mean?)

OS X 10.10.5 (14F27) - Time since boot: about 6 days


Disk Information: (What does this mean?)

SSD2SC480G1CS1754D117-514 disk0 : (480.1 GB) (Solid State - TRIM: No)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 479.24 GB (245.99 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898 ()


USB Information: (What does this mean?)

Apple Internal Memory Card Reader

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Kernel Extensions: (What does this mean?)

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.18) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.18) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.18) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.18) [Click for support]


/System/Library/Extensions

[not loaded] com.SoundID.driver.SoundIDUpdate (1.0.4d2) [Click for support]


Startup Items: (What does this mean?)

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items are obsolete in OS X Yosemite


Launch Agents: (What does this mean?)

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.nds.pcshow.plist [Click for support]

[loaded] com.nds.pcshow.uninstall.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: (What does this mean?)

None


Internet Plug-ins: (What does this mean?)

LogMeInSafari64: Version: 1.0.586 [Click for support]

Google Earth Web Plug-in: Version: 6.2 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]

npTGEQPlugin: Version: 7.5.3 [Click for support]

AdobePDFViewerNPAPI: Version: 15.008.20082 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

LogMeIn: Version: 1.0.586 [Click for support]

Silverlight: Version: 4.0.60129.0 [Click for support]

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

LogMeInSafari32: Version: 1.0.586 [Click for support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 15.008.20082 - SDK 10.8 [Click for support]

GarminGpsControl: Version: 2.9.3.0 Release [Click for support]

SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 51 Check version


Safari Extensions: (What does this mean?)

ResizeMe


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: (What does this mean?)

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 479.24 GB Disk used: 233.25 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 2.00 TB

Total number of backups: 5

Oldest backup: 2015-03-09 20:30:27 +0000

Last backup: 2015-07-04 04:16:50 +0000

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 479.24 GB X 3)


Top Processes by CPU: (What does this mean?)

21% WindowServer

13% mds

11% Safari

6% com.apple.WebKit.WebContent(2)

4% mdworker(8)


Top Processes by Memory: (What does this mean?)

752 MB kernel_task

440 MB softwareupdated

440 MB iTunes

246 MB com.apple.WebKit.WebContent(2)

154 MB Safari


Virtual Memory Information: (What does this mean?)

4.16 GB Free RAM

5.84 GB Used RAM (3.40 GB Cached)

0 B Swap Used


Diagnostics Information: (What does this mean?)

Sep 1, 2015, 11:56:52 AM /Library/Logs/DiagnosticReports/PluginProcess_2015-09-01-115652_[redacted].cras h

Aug 31, 2015, 09:47:46 PM /Library/Logs/DiagnosticReports/PluginProcess_2015-08-31-214746_[redacted].cras h

Aug 26, 2015, 10:58:51 PM /Library/Logs/DiagnosticReports/Kernel_2015-08-26-225851_[redacted].panic [Click for details]

Aug 26, 2015, 09:29:50 PM /Library/Logs/DiagnosticReports/Kernel_2015-08-26-212950_[redacted].panic [Click for details]

Aug 26, 2015, 08:07:21 PM /Library/Logs/DiagnosticReports/Kernel_2015-08-26-200721_[redacted].panic [Click for details]

Aug 26, 2015, 08:06:43 PM /Library/Logs/DiagnosticReports/Kernel_2015-08-26-200643_[redacted].panic [Click for details]

Sep 3, 2015 4:25 PM in response to jtmattel05

Reset the SMC and the NVRAM:


https://support.apple.com/en-us/HT201295


https://support.apple.com/en-us/HT204063


Boot the MBP into the recovery partition and from the 4 option menu select Disk Utility.


Run Disk Utility>First Aid, Verify and Repair.


What are the results?


Try to run the Apple Hardware Test. Boot the MBP with the OPTION + D keys. If that does not work, use the original installation disk that came with the MBP that has the AHT instructions written on it.


Ciao.

Mid 2010 (A1278) Upgraded HDD & RAM Keeps shutting down

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