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Early 2013 MacBook Pro 15" Random Restarts

Hey guys,,


I have been having the problem of random restarts with my 15" retina macbook pro early 2013.


Here is my log file after a restart.


If anybody has had similar problems and found a fix please let me know.



Anonymous UUID: 2C726F8F-2D05-1339-4581-5873FD683392


Thu Aug 20 13:59:07 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff8001017cc2): Kernel trap at 0xffffff7fcda481fc, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff7fcda481fc, CR3: 0x0000000421f1004a, CR4: 0x00000000001626e0

RAX: 0xffffff7f818304c0, RBX: 0x0000000000000000, RCX: 0xffffff7f818304c0, RDX: 0xffffff81edce3a9f

RSP: 0xffffff81edce3a40, RBP: 0xffffff81edce3a80, RSI: 0x0000000000000000, RDI: 0xffffff802108d000

R8: 0x00000000000003d6, R9: 0xffffff81a07a5000, R10: 0x00000000000000e7, R11: 0x00000000000000e7

R12: 0xffffff81edce3a9f, R13: 0x0000000000000000, R14: 0x0000000000000001, R15: 0xffffff802108d000

RFL: 0x0000000000010202, RIP: 0xffffff7fcda481fc, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff7fcda481fc, Error code: 0x0000000000000010, Fault CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff81edce36f0 : 0xffffff8000f2bda1

0xffffff81edce3770 : 0xffffff8001017cc2

0xffffff81edce3930 : 0xffffff8001034b73

0xffffff81edce3950 : 0xffffff7fcda481fc

0xffffff81edce3a80 : 0xffffff7f81807ed0

0xffffff81edce3ac0 : 0xffffff7f817fe4f6

0xffffff81edce3b10 : 0xffffff7f8181b828

0xffffff81edce3b40 : 0xffffff7f81819467

0xffffff81edce3b60 : 0xffffff8001501c0f

0xffffff81edce3bc0 : 0xffffff80014ff503

0xffffff81edce3d00 : 0xffffff8000fe21e7

0xffffff81edce3e10 : 0xffffff8000f3000c

0xffffff81edce3e40 : 0xffffff8000f149f3

0xffffff81edce3e90 : 0xffffff8000f2531d

0xffffff81edce3f10 : 0xffffff80010031ea

0xffffff81edce3fb0 : 0xffffff8001035396

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(720.4.4)[2A7D7E5E-EEDA-3BF7-B302-0727DCABA6F9]@0xff ffff7f817f1000->0xffffff7f81855fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f817bd000


BSD process name corresponding to current thread: VDCAssistant


Mac OS version:

14E46


Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000000c00000

Kernel text base: 0xffffff8000e00000

__HIB text base: 0xffffff8000d00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 6301685950540

last loaded kext at 4922266928: com.apple.driver.AppleGraphicsDevicePolicy 3.7.7 (addr 0xffffff7f83c0e000, size 45056)

last unloaded kext at 103030103176: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7f82692000, size 28672)

loaded kexts:

net.telestream.driver.TelestreamAudio 1.1.1

com.techsmith.TACC 1.0.3

com.orderedbytes.driver.ControllerMateFamily 4.6.0

com.orderedbytes.driver.CMUSBDevices 4.6.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 10.0.4

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMuxControl 3.10.24

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

com.apple.nvidia.driver.NVDAResman 10.0.4

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.24

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Model: MacBookPro10,1, BootROM MBP101.00EE.B09, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD512E, 500.28 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

MacBook Pro with Retina display, OS X Yosemite (10.10.4), Intel Core i7, 2.7 GHz, 16 GB

Posted on Sep 2, 2015 5:09 PM

Reply
2 replies

Sep 2, 2015 6:32 PM in response to BladeMaster22

Any or all of the following third-party system modifications may be contributing to the problem:

ScreenFlow

Snagit or Camtasia

ControllerMate

If the panic is recurrent, check that all are up to date, and if they are, uninstall them, one at a time, according to the developers' instructions, to see whether you can determine which is at fault. A conflict between modifications may be involved. Restart the computer and test after each uninstallation.

Back up all data before making any changes.

Early 2013 MacBook Pro 15" Random Restarts

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