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Music on iTunes web but not in iTunes app

Hey, so I found a soundtrack that is featured on the Apple website ("iTunes Preview"…this is via web browser, not the iTunes app) that I would like to purchase, but when I click the "View in iTunes" link, the app loads on the "New" tab and just loads the Apple Music main page. Several of Joe Hisaishi's other albums featured in the Preview page are like this, so I'm going to go out on a limb and say that there are other artist albums that have this problem too.


Just wondering if this is a case of the album no longer being featured on the store and you guys have outdated/broken links, or (hopefully) it's simply missing in the iTune App ether and just needs to be reloaded or something?

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Sep 2, 2015 2:54 PM

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Posted on Sep 3, 2015 3:40 AM

For info you are talking to fellow users here on these forums, not iTunes Support nor Apple.


The problem appears to be with Apple Music, if you turn that off (General tab in iTunes Preferences) the 'view in iTunes' button will work and will show the album.


If you want to leave feedback for Apple about it : http://www.apple.com/feedback/itunesapp.html

2 replies
Question marked as Best reply

Sep 3, 2015 3:40 AM in response to pmorty

For info you are talking to fellow users here on these forums, not iTunes Support nor Apple.


The problem appears to be with Apple Music, if you turn that off (General tab in iTunes Preferences) the 'view in iTunes' button will work and will show the album.


If you want to leave feedback for Apple about it : http://www.apple.com/feedback/itunesapp.html

Music on iTunes web but not in iTunes app

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