I stopped receiving emails from one client , why?

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Level 1

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I stopped receiving emails from one client , why?

hello, I deal with a company that sends me daily invoices all of the sudden I stopped receiving them thru @icloud.com and my @me.com addresses, I gave them a yahoo address and they came right thru, has anyone dealt with this issue, I didn't change anything and according to them neither did they. My iPad is older 2nd gen but I've had no other issues with it

iPad 2 Wi-Fi + 3G, iOS 8

Posted on Sep 2, 2015 4:21 PM

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Answer 1

fromsouth

Level 5

4,945 points

Sep 3, 2015 6:09 AM in response to Revtodd44

Check if you see those invoices at icloud.com site on the computer.

If you do - troubleshoot your ipad by deleting and adding icloud account.

If you don't - call company and ask them to email invoice with you on the phone.

Check for it in junk and all other folders.

If you still don't see it call Apple and ask them to check if they block emails from your biller's domain.

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