SENT MUSIC AS GIFT - NO RECEIPT OR RECORD
Hi,
I sent a CD as a music download gift by email.
I have no receipt for it, its not in my order history.
How do I know its been sent or received?
Thank you.
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User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Jade,
I understand that you sent an album as a gift to someone, but don't see it in your order history. I know you are looking in your purchase history, but have looked in Gifts area on your iPhone or in iTunes. If it is there, you can resend if it shows up as an option. If it does not show up then the order may not have gone through.
Resend iTunes Gifts
https://support.apple.com/en-us/HT201591
If the order did not go through, you may want to double check with Apple Support to confirm this. That way if you are setting up the order again, you won't be double billed for the same gift.
Apple Support
http://www.apple.com/support/contact/
Take care