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my iphone 4s is saying connect to itunes

need help my iphone 4s says connect to I tunes I brought it 2nd hand

iPhone 4S

Posted on Sep 3, 2015 2:08 AM

Reply
1 reply

Sep 4, 2015 8:32 AM in response to tony sharrock

Hi tony,


I'm sorry to hear you are having this issue with your iPhone. If you are seeing a Connect to iTunes icon screen on your iPhone, you may need to restore your phone from iTunes using Recovery Mode. You may find the information and steps outlined in the following article helpful:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If you just recently received this iPhone second hand and have not used it before, you may also want to check to make sure it is not currently Activation Locked. For more information on the Activation Lock function, this article may be useful as well:


Find My iPhone Activation Lock - Apple Support


Regards

my iphone 4s is saying connect to itunes

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