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Helpful answers
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Sep 4, 2015 7:49 AM in response to davewhitby jeremy_v,Hi davewhit,
Thanks for visiting Apple Support Communities.
It seems like you're syncing your iPhone contacts to Windows using USB. If your contacts don't appear on your computer, see the troubleshooting steps in Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010.
If you're upgrading to a new iPhone, I'd recommend backing up your current iPhone to your computer using iTunes. You can find a helpful walkthrough at How to back up your devices using iCloud or iTunes.
When you have the new iPhone, you can restore all of your content to the new device using the steps in Restore your device from an iCloud or iTunes backup.
Best Regards.
