Q: can't update to 10.10.5, "image not recognized"

In attempting to open the 10.10.5 update I downloaded, called osxupdcombo10.10.5.dmg, an error message "image not recognized" came up and the update would not open. thank you for any help.

iMac (21.5-inch Late 2009), OS X Yosemite (10.10.4), updating for new printer driver

Posted on Sep 3, 2015 9:10 AM

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Q: can't update to 10.10.5, "image not recognized"

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by brenden dv,

brenden dv Sep 4, 2015 9:22 AM in response to jenniferfrombrimley
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Sep 4, 2015 9:22 AM in response to jenniferfrombrimley

Hi jenniferfrombrimley,

I'm sorry to hear you are having this issue with your update. If you continue to have issues opening the 10.10.5 Combo Update disk image, you may want to try deleting and redownloading it from the following page:

OS X Yosemite 10.10.5 Combo Update

Also, if you are already running 10.10.4, you could try the standard update listed here:

OS X Yosemite 10.10.5 Update

You may also want to try doing the update via the Mac App Store, unless there is a specific need to do it from the disk image:

Get software updates for your Mac - Apple Support

Cheers
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by jenniferfrombrimley,

jenniferfrombrimley Sep 9, 2015 6:37 AM in response to brenden dv
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Sep 9, 2015 6:37 AM in response to brenden dv

Thank you! While I was reading your solution, I realized I was using Firefox and perhaps should have used Safari, and there was no problem when using Safari.
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by brenden dv,

brenden dv Sep 9, 2015 7:33 AM in response to jenniferfrombrimley
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Sep 9, 2015 7:33 AM in response to jenniferfrombrimley

No problem, glad to hear you were able to get it sorted!

Cheers
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Q: can't update to 10.10.5, "image not recognized"

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by brenden dv,

by jenniferfrombrimley,

by brenden dv,

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