HT201593: Move content from iTunes on your computer to your iPhone, iPad, or iPod touch

Learn about Move content from iTunes on your computer to your iPhone, iPad, or iPod touch
erikar413

Q: When I try to drag my songs onto my iPhone, they never finish syncing onto it?

WWhen I try to drag my songs onto my iPhone from iTunes, it never finishes loading onto my phone. It leave a blank circle next to the name of the song.

iPhone 5c, iOS 8.4

Posted on Sep 3, 2015 9:09 AM

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Q: When I try to drag my songs onto my iPhone, they never finish syncing onto it?

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  • by elcpu,

    elcpu elcpu Sep 3, 2015 9:20 AM in response to erikar413
    Level 6 (16,200 points)
    Photos for Mac
    Sep 3, 2015 9:20 AM in response to erikar413

    Hi Erik,

    Reboot your computer first.

    Then perform a forced restart on your phone. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything.

    Then connect to iTunes and instead of dragging songs, try clicking on the ones you want on the music page and then do an Apply/Sync.