Did the update for 8.4.1 and when the phone rings the first ring is good the second ring is slow and the third it sounds like the ringer has died. Did turn off and on the phone a number of times. It settled down so ringer sounded correct. But today it started again. How do we fix this issue? Do have the Apple watch connected to the phone.
iPhone 6 Plus, iOS 8.4.1, sound issues
Hello there, gpantera.
It sounds like you're having issues with garbled or muffled sound when receiving calls on your iPhone, after updating to iOS 8.4.1. You've done a good job so far, but you'll find some additional recommendations in the following Knowledge Base article for troubleshooting:
Follow these steps and test the sound after each one.
- Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
- If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
- If your device has a Ring/Silent switch, make sure it's set to ring. If you can see orange, it's set to silent.
- Restart your device.
- Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
- Go to Settings > Bluetooth and turn off Bluetooth.
- If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
- If the device is in a case, make sure that the case doesn't block the speaker.
- Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
- Update your device to the latest version of iOS.
If you follow these steps and still hear no sound or distorted sound, contact us.
Thanks for being a part of Apple Support Communities.
Kind Regards.
ringer sounds like it's dieing after 8.4.1 update for iphone 6 plus
