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App updates won't download on my iPhone and ipad.

THere is anything i can do for fix it.... I have IOs 8.4.1 in the iphone and in the ipad.


I tryed almost everything... Restart the iphone and iPad,

singout from the itunes store to sign in again after restart


thanks

iPad (3rd gen) Wi-Fi + Cellular, iOS 8.4.1, Also the iphone 5s

Posted on Sep 3, 2015 11:20 AM

Reply
1 reply

Sep 4, 2015 11:51 AM in response to andresvilarino

Hello andresvilarino,

Thanks for using Apple Support Communities.


From your post I understand that your iPhone is unable to download any app updates. This might be indicative of an issue where the iPhone is unable to connect to the iTunes Store. To start troubleshooting this issue please follow through the steps below.


On your iPhone, iPad, or iPod touch

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

  1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
  2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update
    on your device's Summary page.
  3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
  5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
  6. Reset your Wi-Fi router by turning it off and then on again.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

If you can’t connect to the iTunes Store - Apple Support


Cheers.

App updates won't download on my iPhone and ipad.

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