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My mother passed away and I want to download all of her iphone and ipad information onto my laptop. Is this possible?

My mother passed away and I want to download all of her iphone and ipad information onto my laptop. Is this possible? I am using a windows laptop. I don't want to lose any of the information, and don't want to link it to my account. I have a few ipads and ipods in my family.

iPhone 6

Posted on Sep 3, 2015 1:04 PM

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5 replies

Sep 3, 2015 1:10 PM in response to tommypique

You will need evidence like receipts that show she was the legitimate owner of the equipment along with a certified copy of the death certificate. Take the documents and the hardware to your local Apple Store where they can assist you.


If you have her Apple ID and password, then you need not do any of the above.

My mother passed away and I want to download all of her iphone and ipad information onto my laptop. Is this possible?

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