why is my mac pro running so slowly?
no idea what is going on -- every program that i open hangs up and I do not have a whole bunch open at once...what can i do?
MacBook Pro
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Question marked as
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5 replies
Problem description:
computer runs slow, every program hangs up
EtreCheck version: 2.4.1 (137)
Report generated 9/3/15, 12:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 42 - SN = 9G230148ZD3MB
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1024 x 768
Display 1024 x 768 @ 60 Hz
System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: about 4 hours
Disk Information: (What does this mean?)
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.00 GB (79.00 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 250.25 GB (75.04 GB free)
HL-DT-ST DVDRW GS31N ()
USB Information: (What does this mean?)
CHESEN PS2 to USB Converter
Apple Inc. v1.0.0 iPhone Bluetooth Headset
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Problem System Launch Agents: (What does this mean?)
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: (What does this mean?)
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
9 processes killed due to memory pressure
Launch Agents: (What does this mean?)
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.agsservice.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MyPoint Connector UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
apple-scc-20130131-143450 UNKNOWN (missing value)
Adobe Acrobat Updater UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Mail Application (/Applications/Mail.app)
Dashlane Application (/Applications/Dashlane.app)
Internet Plug-ins: (What does this mean?)
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: (What does this mean?)
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: (What does this mean?)
Evernote Web Clipper
Dashlane
Save to Pocket
3rd Party Preference Panes: (What does this mean?)
Creative Cloud [Click for support]
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
13% WindowServer
7% Google Chrome Helper(9)
4% Mail
1% com.dashlane.DashlaneAgent
1% fontd
Top Processes by Memory: (What does this mean?)
643 MB Google Chrome Helper(9)
567 MB kernel_task
299 MB Mail
197 MB com.apple.WebKit.WebContent(2)
123 MB Google Chrome
Virtual Memory Information: (What does this mean?)
45 MB Free RAM
3.95 GB Used RAM (521 MB Cached)
66 MB Swap Used
Diagnostics Information: (What does this mean?)
Sep 3, 2015, 10:02:18 AM /Library/Logs/DiagnosticReports/Google Chrome_2015-09-03-100218_[redacted].hang
Sep 3, 2015, 08:43:28 AM Self test - passed
Aug 31, 2015, 03:14:55 PM ~/Library/Logs/DiagnosticReports/DashlanePluginService_2015-08-31-151455_[redac ted].crash
From the report:
13 processes killed due to memory pressure
9 processes killed due to memory pressure
RAM
Upgrading RAM to 8GB will help.
http://eshop.macsales.com/shop/apple/memory/
Slow
If your Mac runs slowly https://support.apple.com/kb/PH19031?locale=en_US
Best.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
perfect -- thanks 😀
why is my mac pro running so slowly?