Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with swapping primary and secondary Apple ID email address

Hello,

I would like to swap the primary (i.e. A@a.com) and secondary (i.e. B@b.com) e-mail addresses associated to my Apple ID.

Do you know how to do it?

I have tried to do it but changing the primary without deleting the secondary is not possible because "primary e-mail address cannot be the same as the secondary mail address".

So I have deleted the secondary mail address (B@b.com) that I would like to make the primary and I log out.

Then I signed in again and I saw only my primary e-mail address A@a.com (of course).

But when I try to change it into B@b.com a little pop up windows continue to tell me that "primary e-mail address canno't be the same as the secondary mail address" even if there are no secondary e-mail addresses!!

It's like if the secondary mail addresses are not deleteble even if I deleted it.

How can I solve it?

MacBook Pro (15-inch Late 2011), OS X Yosemite (10.10.5)

Posted on Sep 3, 2015 1:50 PM

Reply

There are no replies.

Problem with swapping primary and secondary Apple ID email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.