Refurbished MacBook Admin Account?

My parents recently purchased me a MacBook a few weeks ago for college but the problem is that the previous user forgot to delete his or her Admin Account from he Mac so I am not allowed to make changes such as installing Adobe Flash Player which allows me to do my work. If any one could please tell me how to delete this account, that would be great.

MacBook

Posted on Sep 3, 2015 6:15 PM

Reply
7 replies

Sep 3, 2015 6:19 PM in response to DDDavis8

What exact model do you have?


What to do before selling or giving away your Mac - Apple Support


If your model does not meet the requirements for Lion or later then stop at Step 5 in the above and do this instead:


Clean Install of Snow Leopard


1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came

with your computer. Insert the disc into the optical drive and restart the computer.

After the chime press and hold down the "C" key. Release the key when you see

a small spinning gear appear below the dark gray Apple logo.


2. After the installer loads select your language and click on the Continue

button. When the menu bar appears select Disk Utility from the Utilities menu.

After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

size.) Click on the Partition tab in the DU main window. Set the number of

partitions to one (1) from the Partitions drop down menu, click on Options button

and select GUID, click on OK, then set the format type to MacOS Extended

(Journaled, if supported), then click on the Apply button.


3. When the formatting has completed quit DU and return to the installer. Proceed

with the OS X installation and follow the directions included with the installer.


4. When the installation has completed your computer will Restart into the Setup

Assistant. After you finish Setup Assistant will complete the installation after which

you will be running a fresh install of OS X. You can now begin the update process

by opening Software Update and installing all recommended updates to bring your

installation current.


5. If you are planning to sell or give your computer away, then do the following:


After you reformat your hard drive and reinstall OS X, the computer restarts to a

Welcome screen and asks you to choose a country or region. If you want to leave

the Mac in an out-of-box state, don't continue with the setup of your system. Instead,

press Command-Q to shut down the Mac. When the new owner turns on the Mac,

the Setup Assistant will guide them through the setup process.


Download and install Mac OS X 10.6.8 Update Combo v1.1.

Sep 3, 2015 7:47 PM in response to DDDavis8

Yes, since Apple does not ship Macs containing Microsoft Office.


Microsoft products will have their own license restrictions and transfer requirements. I do not know if it is even possible for an end user of MS Office to sell it to someone else; you would have to ask the seller. At the very least it would require transferring a license key or whatever other technique Microsoft implements the license to use their software.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refurbished MacBook Admin Account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.