Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: raconfused
raconfused Author
User level: Level 1
5 points

internal iphone6 speakers not working

iphone6 has no sound when placing or receiving a call. They other party can hear me. Speaker phone works.

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.1)

Posted on Sep 3, 2015 6:58 PM

Reply
1 reply
User profile for user: norm123
norm123
User level: Community Specialist

Sep 5, 2015 9:37 AM in response to raconfused

Hello raconfused,
Sorry to hear that you are unable to hear people when making phone calls on your iPhone. That is some that can be resolved with some troubleshooting
Start with the article below. It will have you check if the you are attached to any bluets devices as well as cleaning the receiver. If after trying everything in the article and you still do not have sound from the receiver, you will then need to contact Apple Support for further assistance.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
https://support.apple.com/en-us/HT203800
Take it easy

Reply

internal iphone6 speakers not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up