Q: Lack of real help
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Sep 3, 2015 7:14 PMby Baby Boomer (USofA),No one not even the apple "geniuses" seem to know anything. Shocking i know....
They told you this after running their free diagnostic tests and/or attempted repairs?
I have researched everything i can to try and in home repair.
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios. Did you do a PRAM reset?
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Sep 4, 2015 7:25 AMby 1000rr04,I don't have an Apple store where I live. The closest one is about 185 miles north.
What I have done... SMC reset, PRAM reset, Pulled out RAM sticks double check there is no damage to them.
Most internet research I have found entails PRAM which isn't always a good thing to do.
One macforums post suggested I reinstall OS. I can't even get into safe mode. I was thinking it was my GPU but haven't had the time nor the tools to open up my iMac. I was hoping some one out there has had this issue and fixed or has dealt with it.
I just need to see the screen for 5 minutes to get 4 files off. the last day it was working it didn't back up to my iCloud. :-(
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Sep 4, 2015 7:34 AMby Mike Sombrio,If you just need to retrieve files start it up in Target Disk Mode and get the files How to use and troubleshoot FireWire target disk mode - Apple Support
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Sep 4, 2015 1:26 PMby Baby Boomer (USofA),I don't have an Apple store where I live. The closest one is about 185 miles north.
Apple Stores are not the only places that repair Macs. Click on the following links that pertain to you:
APSP (Apple Premium Service Provider)
International APSP’s & Other Services
How to find your nearest Apple Premium Service Provider (APSP)
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