half of the screen isn't working, cause i can only use the left side of the screen, and i can't use the finger print cause i already restarted my phone. is there any way i can unlock my phone ?
iPhone 5s, iOS 8.4
Hello there, ragh77.
It sounds like your iPhone touchscreen isn't responding to touch. The following Knowledge Base article provides a thorough checklist of recommendations for troubleshooting:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart, force your device to restart.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Thank for being a part of Apple Support Communities.
Kind Regards.
Hello there, ragh77.
It sounds like your iPhone touchscreen isn't responding to touch. The following Knowledge Base article provides a thorough checklist of recommendations for troubleshooting:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart, force your device to restart.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Thank for being a part of Apple Support Communities.
Kind Regards.
half of the screen isn't working and i can't unlock my phone.
