As title but does occasionally download an email. Mail is working fine on my iPhone 4 but not the ipad mini 3. Driving me nuts because a lot of the PDFs are impossible to read on phone.
iPad mini 3 Wi-Fi, Cellular, iOS 8.3
Hello cloth ears,
Thank you for using Apple Support Communities.
If you are having troubles with mail on your iPad mini, this article should be of help in sorting out what is going on:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards
Thank you but the link given has nothing to do with the problem. There is no error message, it just doesn't work most of the time and why do I always get the same wrong date whenever Mail is opened or refreshed?
Hi cloth ears,
If the steps in that article didn't help, then I would suggest first closing the Mail app, see the following article:
Force an app to close in iOS - Apple Support
Once you have done this, I would like you to force restart the device as in this article:
Restart your iPhone, iPad, or iPod touch - Apple Support
If you are still having issues with it, then I would suggest contacting another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Regards
Cloth ears,
Try resetting your Mail Account and system by following these steps. Please do not skip any steps. First close your Mail App completely from the multitasking window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen. You may have to look for the Mail pane by swiping side to side as there may be other panes there from other apps.
Then Go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account. Then on the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then go back to Settings > Mail… and add the account again.
Thanks both, the forced restart restart didn't make any difference it was the deleting and reinstating of the account that did the trick.
it was the deleting and reinstating of the account that did the trick.
That is what I suspected and why I recommended deleting and adding the account. The first step just cleans the active system and prepares it for a good account re-install. Is it working ok now? Feedback appreciated..... 🙂
Working now thank you.
I'm glad that worked for the op but if you guys are checking these posts for the same problem try settings>mail,cont...>Fetch New Data>PushON/MailaccountFetch/At the end of the page it says 15 mnt 30 mnt hourly manually. Check if manually is selected and if it is activate something you want rather han manually.
Sometimes the best solution is a simple one and i hate myself for not checking this for couple of months, you maybe having the same problem as i did too.
Cheers.
Mail is not updating correctly, after updating always shows "last updated13/08/2015". Also doesn't download new emails.
