Urgent help needed please!

How Can I fix this issue please.?User uploaded file

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Sep 4, 2015 9:18 AM

Reply
9 replies

Sep 4, 2015 10:29 AM in response to Allan Eckert

There you go. I really appreciate your help and patience.

EtreCheck version: 2.4.1 (137)

Report generated 9/4/15, 9:27 PM

Download EtreCheck from http://etresoft.com/etrecheck


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Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

MacBook Pro (15-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.4 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1119 - SN = D86206705C0DGDLAD


Video Information: (What does this mean?)

Intel HD Graphics 3000 - VRAM: 384 MB

AMD Radeon HD 6770M - VRAM: 1024 MB

Color LCD 1440 x 900


System Software: (What does this mean?)

OS X 10.9.5 (13F1112) - Time since boot: about 2 days


Disk Information: (What does this mean?)

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 749.30 GB (393.78 GB free) - 196 errors


Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8 ()


USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Anywhere


Kernel Extensions: (What does this mean?)

/Library/Extensions

[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.7.0 - SDK 10.9) [Click for support]

[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]

[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.7.0 - SDK 10.9) [Click for support]

[loaded] tc.tctechnologies.driver.TCNear (4.1.4 18150 - SDK 10.9) [Click for support]


/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]


Problem System Launch Daemons: (What does this mean?)

[failed] com.apple.systemstatsd.plist [Click for details]

[failed] com.apple.wdhelper.plist

[running] com.seagate.TBDecorator.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.idoctorapp.iDoctor.plugin.TheftTracker.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[unknown] tc.tctechnologies.TCNear.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] com.bittorrent.uTorrent.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.idoctorapp.iDoctor.Helper.plist [Click for support] [Click for details]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]

[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]


User Login Items: (What does this mean?)

iTunes Application (/Applications/iTunes.app)

NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)


Internet Plug-ins: (What does this mean?)

SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9


Safari Extensions: (What does this mean?)

Adblock Plus


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Native Instruments USB Audio [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]

Seagate Dashboard for Mac OSX [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

3% SafariDAVClient

3% com.apple.WebKit.WebContent(2)

2% WindowServer

1% hidd

1% Microsoft Outlook


Top Processes by Memory: (What does this mean?)

864 MB com.apple.WebKit.WebContent(2)

417 MB kernel_task

119 MB Safari

41 MB Skype

37 MB com.apple.WebKit.Plugin.64


Virtual Memory Information: (What does this mean?)

27 MB Free RAM

2.40 GB Used RAM (188 MB Cached)

77 MB Swap Used


Diagnostics Information: (What does this mean?)

Sep 4, 2015, 01:59:55 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-09-04-135955_[ redacted].crash

Sep 2, 2015, 02:09:52 PM Self test - passed

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Urgent help needed please!

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