Urgent help needed please!
MacBook Pro, OS X Mavericks (10.9.5)
You must boot from another device.
Then start Disk Utility again from there.
When you do that the Repair icon will no longer be ghosted and you can repair the disk drive.
Sorry but how do I do all that?
It all depends on what version of OS x was on your MBP originally.
I don't know to be honest, I got this laptop with Mavericks OS 10.9.5
Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here.
There you go. I really appreciate your help and patience.
EtreCheck version: 2.4.1 (137)
Report generated 9/4/15, 9:27 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 1119 - SN = D86206705C0DGDLAD
Video Information: (What does this mean?)
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
System Software: (What does this mean?)
OS X 10.9.5 (13F1112) - Time since boot: about 2 days
Disk Information: (What does this mean?)
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (393.78 GB free) - 196 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8 ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Anywhere
Kernel Extensions: (What does this mean?)
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.7.0 - SDK 10.9) [Click for support]
[loaded] tc.tctechnologies.driver.TCNear (4.1.4 18150 - SDK 10.9) [Click for support]
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Problem System Launch Daemons: (What does this mean?)
[failed] com.apple.systemstatsd.plist [Click for details]
[failed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.idoctorapp.iDoctor.plugin.TheftTracker.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] tc.tctechnologies.TCNear.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.bittorrent.uTorrent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.idoctorapp.iDoctor.Helper.plist [Click for support] [Click for details]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: (What does this mean?)
iTunes Application (/Applications/iTunes.app)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Internet Plug-ins: (What does this mean?)
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions: (What does this mean?)
Adblock Plus
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
3% SafariDAVClient
3% com.apple.WebKit.WebContent(2)
2% WindowServer
1% hidd
1% Microsoft Outlook
Top Processes by Memory: (What does this mean?)
864 MB com.apple.WebKit.WebContent(2)
417 MB kernel_task
119 MB Safari
41 MB Skype
37 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: (What does this mean?)
27 MB Free RAM
2.40 GB Used RAM (188 MB Cached)
77 MB Swap Used
Diagnostics Information: (What does this mean?)
Sep 4, 2015, 01:59:55 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-09-04-135955_[ redacted].crash
Sep 2, 2015, 02:09:52 PM Self test - passed
Uninstall MacKeeper. It is a worthless scam.
Then the problem will be fixed? because I have the traktor software is freezing and crashing.
I have no idea if uninstalling MacKeeper is going to fix your problem. All I will say is that uninstalling it will prevent additional problems. So from that aspects it is worthwhile to get rid of it.
What is Traktor? I don't see any traces of it in the EtreCheck report.
If it is crashing, post a crash dump here so that we can analyze it.
Urgent help needed please!