HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

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ctorres7
Level 1 (1 points)

Q: Mail app not work in iPhone 6. Blank white screen. Shuts down.

My mail app stopped working all of the sudden. I've forced quit the app, reset the phone, restored the phone, deleted the mail accounts. Nothing seems to work. I am able to log into all my mail accounts (gmail, outlook and yahoo) from native sites just not through the app.

 

I'm using the iOS 8.4.1 and all apps are up to date. I'm at a loss at this point - I don't know what else to try! HELP!

iPhone 6, iOS 8.4.1

Posted on Sep 4, 2015 9:14 AM

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ctorres7

Q: Mail app not work in iPhone 6. Blank white screen. Shuts down.

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  • by ggwpcommended,

    ggwpcommended ggwpcommended Sep 4, 2015 9:31 AM in response to ctorres7
    Level 1 (40 points)
    Sep 4, 2015 9:31 AM in response to ctorres7

    Hi,

     

    You have a very interesting situation.

     

    I would recommend to back up and try to restore as I see no other option

     

    If someone can suggest something else, would be glad to hear.

  • by OmarBa,

    OmarBa OmarBa Oct 28, 2015 9:34 PM in response to ctorres7
    Level 1 (0 points)
    Oct 28, 2015 9:34 PM in response to ctorres7

    Hi,

     

    I have exactly the same problem which started few days ago. I tried all the solutions you described and nothing worked! The problem when I hit reply all to a yahoo email with a very long list of contacts! I don't if this piece of information helps!

    Please let me know if you found a solution to this problem.