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Helpful answers
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Sep 5, 2015 11:39 AM in response to PHSC138by alex_h1,Howdy PHSC138,
Thanks for using the Apple Support Communities.
I see from your post that you need to download a pre-ordered album from iTunes. To download your album please follow the directions outlined below.
Download a pre-ordered item
When a pre-ordered item becomes available, you'll get an email letting you know that you can download your pre-order.
If you turned on the option to automatically download prepurchased content in iTunes, then your pre-ordered content might already be in your library. If not, click the link in the email to start the download.
You can also use the Check for Available Downloads feature in iTunes on your computer (Store > Check for Available Downloads) to download your pre-order.
About iTunes Store pre-orders - Apple Support
Have a good one.
