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Iphone 6 plus series of dots on picture but not on screen when taking the picture

My iPhone 6 plus has dots on the screen (uniform) that appear when I look at pictures I have taken. They are not on the screen when I take the picture. I have included a photo. User uploaded file

Posted on Sep 4, 2015 12:53 PM

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1 reply

Sep 5, 2015 2:35 PM in response to jcm4hf

Hi jcm4hf,


I'm sorry to hear you are having this issue with your iPhone. If you continue to have issues with the camera image quality, you may find the troubleshooting steps outlined in the following article helpful:


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


Also, given that you have an iPhone 6 Plus and are having issues with the image quality on the camera (presumably the rear camera, based on included pic), you may want to be aware of the following program:


iSight Camera Replacement Program for iPhone 6 Plus - Apple Support


Regards

Iphone 6 plus series of dots on picture but not on screen when taking the picture

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