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Sep 6, 2015 7:29 AM in response to ffmygaleby sterling r,Hi there ffmygale,
It sounds like the audio coming from your receiver is very low when on a call, but your speaker on the phone works fine. I would use the troubleshooting in the following article to help you get that resolved or reach out to Apple if needed:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
CLOS
