where is the movie i rented?

Question

JakeMD1962 Author

Level 1

9 points

where is the movie i rented?

I rented a movie on iTunes from the store two days ago and it's nowhere to be found. I was told by a support person it was in my available downloads but that turned out to be wrong.

What's up here?

iPad Air

Posted on Sep 4, 2015 1:57 PM

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Answer 1

roaminggnome

Level 10

106,365 points

Sep 4, 2015 2:01 PM in response to JakeMD1962

You rented it from your computer? Your iPad? Something else?

Where did you look?

"

Find your movie on the device you used to rent it.

On a Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
On an iOS device: Go to the Rental tab of the Videos app.
Using Apple TV (2nd or 3rd generation): Look in the top shelf of the main menu."

About renting movies from the iTunes Store - Apple Support

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Answer 2

Niel

Level 10

726,719 points

Sep 4, 2015 5:18 PM in response to JakeMD1962

If you rented it on that iPad, open the Videos application and look at the Rentals section.

If you downloaded it to a different device or computer, go to it. Rented movies normally only allow one download per payment and can only exist/be played on one device at a time.

(132816)

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Answer 3

JakeMD1962 Author

Level 1

9 points

Sep 4, 2015 5:22 PM in response to roaminggnome

I rented it through iTunes on an iPad Air. Even Apple acknowledges the rental.

I looked in the "videos" section and there is no "rental" tab. Likewise, when I look back at iTunes through the iPad there is nothing to download.

Apple directed me to the "store" to check for 'available downloads' and there is nothing to download. Their support sent me two standard recommendations which are available in the support pages and in this instance each was about as handy as a plumbing wrench is when fixing fuel injection.

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Answer 4

JakeMD1962 Author

Level 1

9 points

Sep 4, 2015 5:24 PM in response to roaminggnome

Ipad Air.

Looked in the iTunes store under "purchased" - no rental tab shows nor is there a "downloads" tab. Looked in the task bar above and went to "available downloads" and nothing is available. The Apple people see the rental and confess to its existence, but I have yet to see ol' Austin and his bad teeth engage in any good ol' fashioned non-PC scatalogical humor.

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