HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Imltulloch
Level 1 (0 points)

Q: MBP sees wifi safari not

IiPad 1 and Macbook pro see the Internet but do not connect to the Internet. My iPhone & AppleTV work just fine

MacBook Pro

Posted on Sep 4, 2015 1:28 PM

Close
Imltulloch

Q: MBP sees wifi safari not

  • All replies
  • Helpful answers

  • by dominic23,

    dominic23 dominic23 Sep 4, 2015 2:25 PM in response to Imltulloch
    Level 8 (41,541 points)
    Mac OS X
    Sep 4, 2015 2:25 PM in response to Imltulloch

        Power off the router. Unplug it from the wall. Wait a while.

        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

        Restart the computer.

     

        Start up in Safe Mode.

        https://support.apple.com/kb/PH18760?locale=en_US

  • by Imltulloch,

    Imltulloch Imltulloch Sep 8, 2015 9:22 AM in response to dominic23
    Level 1 (0 points)
    Sep 8, 2015 9:22 AM in response to dominic23

    I tried restarting the modem and starting the MB Pro in safe mode, and it did not help.  Both the iPad 1 and the MacBook Pro SEE the internet with no problem; however, when I try to use Safari or Firefox, they will not connect.  Is there anything else I can do to resolve this problem?  Verizon is saying its an Apple problem since they are both "seeing" the connection.  My iPhone & Apple TV work just fine.  Please advise as I have been trying to get this resolved since July.  Any help would be greatly appreciated.