Problem with MacBook Pro. Help

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Level 1

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Problem with MacBook Pro. Help

Hi.

I have been using this MacBook for 3 years and everything is fine until now. My trackpad started to get crazy about 2 weeks ago. And today, when I tried to switch on my Mac, there's the folder with question mark appeared. I did managed to get it to the recovery mode and I can't find the word "Macintosh" (in the First Aid). I shut down again and tried to do the same but I can't find my wifi now. I can't even type in the Password for my wifi.

Help

MacBook Pro, Can't remember the operating system

Posted on Sep 4, 2015 8:30 PM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Sep 5, 2015 1:05 AM in response to Hemmohemmo97

Startup your Mac while holding down the Option key. Unless the hard disk has failed that should open the Startup Manager window where you can select the startup disk then click Restart.

A folder with a question mark means your Mac cannot find a system folder to boot from.

Hopefully all your important data is backed up just in case.

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Answer 2

Hemmohemmo97 Author

Level 1

0 points

Sep 5, 2015 1:10 AM in response to Carolyn Samit

I cant find my hd in the disk utilities. I think I accidentally deleted it. I tried to reinstall OS X Lion (i guess this is the name) but it can't find my hd. The only name appeared in the disk utilities are disk0 and mac os x base system.

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Answer 3

OGELTHORPE

Level 9

57,305 points

Sep 5, 2015 2:50 AM in response to Hemmohemmo97

On the bottom of the MBP is the serial number. Enter it here and post back the model/year information:

https://selfsolve.apple.com/agreementWarrantyDynamic.do

Ciao.

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