Theoretical Situation…
Hi, this already happened to me, but I wanted to see what could've been done.
So I dropped my iPhone 6 and it got water damage (fell out of pocket into toilet, it was stupid of me). My parents went to the Verizon Store in the area and they said that we had to get a new device. We had to pay off the rest of the iPhone in cash, over $500 was remaining, and I also had to get a new phone number. This was because they said that the old phone number would take up to two billing cycles to transfer over.
My friend cracked his screen and it had a bend so the whole thing had to be replaced. He went directly to Apple, who said he had to pay for a replacement iPhone, which was $299. He popped in his old sim card and the phone worked as it did before. He had an iPhone 6, too, and it was an out-of-warranty replacement cost.
Could I have also went to the Apple Store and receive a replacement like my friend for only $299, even if it was submersed in water? Also, could it have also went like my friend's case if my dead phone's sim card was still okay? If so, could paying for the original phone as I went (Verizon plan) not be affected, and I could I have kept my old phone number? If I put the old sim card into the new phone — given that the old sim card was fine — I wouldn't have to have needed a new number, right? So what did the sales rep mean by "it may take up to two billing cycles to get my old number" mean? Again, this is just one way it may have turned out differently. I just want to see if I had more and/or better options at the time.
I also just wanted to better understand the situation, since I was pressed for time and since my parents were really mad. I had my friend's situation and what he did in mind, but I didn't know whether or not it could've also worked out for me. It sounded more economical than what happened in the end, but I really was in no place to say anything, and what I had in mind wasn't a guaranteed method at the time of remedying the problem.
Thanks everyone,
AT18
iPhone 6, iOS 8.4.1, null