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Cindy (Uber)

Sep 4, 21:52

Sorry to hear about the trouble with your Uber app, Brandon. That definitely sounds frustrating and I’ll be happy to see if I can help.

Your operating system seems to be compatible with the app. If you haven’t already deleted the app and reinstalled it directly from uber.com/app, this would be a good first step. This ensures you’re using the latest version available and resolves any known issues.

Hope this helps. If there's anything else, please let me know

Cindy
help.uber.com

Uber Support (Uber)

Sep 4, 21:25

Report an issue with the app:

If you're experiencing technical issues with your Uber app, please share details below.

Device Type: IPhone6+
Operating System Version: ios 8.4.1
Issue Description: when i use the Uber app on my IPhone6+ it Drain my Battery i was AT 100% when i left home when i got where i need to be @ i was @29% Battery this suck for me you need to fix this

MacBook Pro, Mac OS X (10.7.4), null

Posted on Sep 4, 2015 11:09 PM