iPhone 5S Blue Screen / Restarting Problem!

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Level 1

9 points

iPhone 5S Blue Screen / Restarting Problem!

iPhone 5S - iOS 8.1.2 - Blue Screen > Restart Problem

Today my friend's iPhone 5S has been going crazy with the blue screen glitch, where after unlocking the phone, or opening a particular app, there's a temporary blue screen and then a reboot. There might have been just a bit of water that went into the phone 2 days ago, but I don't think that would be the problem.

Here are specifics:

- I can barely keep it on for 1-2 minutes

- It is not updated to the latest iOS, more info in the next line

- I cannot keep it on for long enough to make a back up or update the software, which is probably the most frustrating part

- I cannot turn it off! I have tried doing a Hard Reboot or whatever you call it, when you hold down the Home and Power buttons

If there is any way in which I can fix this problem without having to restore the iPhone, please let me know. There isn't a single back-up of this phone anywhere, not my fault. Thank you in advance!

PS: There is not an official Apple store in the country that I live, so I can't get help from an Apple Genius or whatever you call them

iPhone 5s, iOS 8.1.2

Posted on Sep 5, 2015 3:26 AM

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Answer 1

Sep 6, 2015 7:52 PM in response to Deushkaa

My daughter's 5s just started doing this a few days ago.

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Answer 2

Ingo2711

Level 9

70,305 points

Sep 7, 2015 1:13 AM in response to Deushkaa

If the phone came in contact with water, get the phone checked by visiting an Authorized Apple Service Provider. Contact info for your country can be found by using this link:

Find an Apple Authorized Service Provider

You can also try this rice trick:

How to Fix a Wet iPod or iPhone

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