Netgear Switch

My issue is that on changing the homehub 4 to a 5 my Netgear switch clearly needs some kind of update to the details of the homehub which has a new name and password so that it can pass the connectivity into the switch and on to the other TP Links.

That is really not the case..

The switch is not going to deal with anything but IP addresses.. and should work fine unless it has been setup with vlan and the like.

Does the HH5 have the same IP address and DHCP range as the HH4?

Did you set a static IP on the switch? If it is dhcp it should simply follow the IP of the main router and will pick up an address from the HH5.

I have looked on my mac settings to find that the IP address should be 192.168.0.239 but that doesn't load anything up for me.

Is the Mac computer.. (MAC address and Mac computer being confusing).

IP address correct for the subnet of the switch.

I do run a D-Link managed switch.. it has a fixed IP in the range 192.168.2.x therefore for a computer to access the switch it must be on the same IP subnet.. if not please set a manual IP on the computer.

If that fails.. tell me how you are finding the IP.. ie this should be via dhcp table from the HH5.

That would therefore seem that everything is the same wouldn't it or am I checking the wrong thing?

You are doing it exactly right..

Most big companies will release products that keep identical setups.. it is too costly to retrain their technicians who get stuck solving the issues.

I don't think you will therefore have any need to change anything.. except to reboot the entire network.. restart in correct order.

HH5.. wait 2min. Switch.. wait 1min.. TP-Link APs.. wait 2min. Client devices.. can now be started.

Everything should work now as long as you did not use dhcp reservations in the HH4. If you did.. then you should note them down.. before you put the HH5 in place and reproduce them exactly in the new setup.

If you run into problems accessing the switch should be easy enough.. assuming it is using fixed IP.. or dhcp.. either way you can find it via ARP or DHCP tables in the HH5.. or simply keep the network simple as you can..

HH5--Switch--one computer plugged in by ethernet .. after a restart.. nothing else plugged in or wireless.

On the computer do a ping discovery of the network.

This is easy in Mac using terminal.. and a trick..

Ping the broadcast address.. in your network this is 192.168.1.255

Let me show you what happens.. in my setup.. I use 192.168.2.x so I ping the broadcast address.

ping 192.168.2.255

PING 192.168.2.255 (192.168.2.255): 56 data bytes

64 bytes from 192.168.2.203: icmp_seq=0 ttl=64 time=0.054 ms

64 bytes from 192.168.2.201: icmp_seq=0 ttl=255 time=1.091 ms

64 bytes from 192.168.2.230: icmp_seq=0 ttl=255 time=1.850 ms

64 bytes from 192.168.2.204: icmp_seq=0 ttl=64 time=90.605 ms

64 bytes from 192.168.2.35: icmp_seq=0 ttl=64 time=146.128 ms

64 bytes from 192.168.2.203: icmp_seq=1 ttl=64 time=0.113 ms

64 bytes from 192.168.2.201: icmp_seq=1 ttl=255 time=3.659 ms

64 bytes from 192.168.2.230: icmp_seq=1 ttl=255 time=4.959 ms

64 bytes from 192.168.2.35: icmp_seq=1 ttl=64 time=9.685 ms

64 bytes from 192.168.2.204: icmp_seq=1 ttl=64 time=341.218 ms

64 bytes from 192.168.2.203: icmp_seq=2 ttl=64 time=0.060 ms

64 bytes from 192.168.2.201: icmp_seq=2 ttl=255 time=1.021 ms

64 bytes from 192.168.2.230: icmp_seq=2 ttl=255 time=1.720 ms

64 bytes from 192.168.2.35: icmp_seq=2 ttl=64 time=6.933 ms

64 bytes from 192.168.2.204: icmp_seq=2 ttl=64 time=293.642 ms

64 bytes from 192.168.2.203: icmp_seq=3 ttl=64 time=0.065 ms

64 bytes from 192.168.2.201: icmp_seq=3 ttl=255 time=3.903 ms

64 bytes from 192.168.2.230: icmp_seq=3 ttl=255 time=4.590 ms

64 bytes from 192.168.2.35: icmp_seq=3 ttl=64 time=9.675 ms

64 bytes from 192.168.2.204: icmp_seq=3 ttl=64 time=158.245 ms

^C

This will carry on forever.. so use Control + C to stop it.

All the active IP on the network should respond.

Although I notice my switch is missing.. just to prove me wrong. If I power cycled the switch on it should become active.

I can generally achieve it via ping.. direct to the address which is fixed.

Any modern switch should allow access via web page.. but it might need specific browser.. I cannot use chrome with this switch .. I can do it with safari.

where do you go to learn this stuff???!!

30 years of network and computer installations. 😁

And if you are still sane at the end of it and now that your knees are buggered from crawling under people's tables through the 1" of dust because they never vacuum.. you spend the last years of your life telling other people how to do it. 😉

If you are interested go to your local tech college for a short course.. or for older people.. computers and networks for dummies and people who grew up without electricity. A course will give you quick up to speed you can never get reading what is a foreign language. even if you start with primary readers.

So decide which way you will go.. think of network-computer problems like the washing machine..

The washing machine breaks down.. do you buy the manual and strip it down.. find the faulty part.. order it.. replace it and rebuild the machine..

or do you call the washing machine repairman. Since learning to do all of the above is pointless and more expensive than getting the repair man to do it.

this is all so technical but I don't want to ask someone to come and fix it as it'll be too expensive.

Netwoking is like that.. you are not stupid.. people try to suggest this is easy.. Bill and Steve (Gates and Jobs) have given you a line .. and as long as you stick to a very narrow line it is ok.. as soon as you start with any major network install it is well beyond what they are telling you.

Just like fixing the washing machine.. if you spend the time to learn it. And have repaired 5000 of them.. and are now able to do the job with your eyes shut conducting a conversation with owner about the latest cricket match.

The big LIE.. is that networking is easy.. it isn't.. it is simplified down to pretty easy to use home equipment.. but people do degrees on this stuff. IMHO.. it is worth it getting a tech in to do or help with the setup. And maintain the relationship so when things go wrong.. which is inevitable.. you have someone to call.. who has a magnet on your fridge.

When you say reboot the switch,

Sorry I mix the terms.. reboot = restart.. routers and modems and switches are intelligent devices.. they have a complete Operating System in them.. So just like a computer they are booted.. some devices don't have power switches.. they just turn off.. via the power point or pull the cord.. others have switches.. to be used occasionally.

how do I do that, press reset (it's got a hole to pop a paperclip into

No.. reset means changing something to remove its configuration.. it is like wiping the hard disk on your computer. Reset is serious and only done when bits misbehave.

Restart = reboot = pull out the power. Count to 10 .. plug in the power. (Alway have a gap between on and off and on.. 10sec is min).

Reset = poke a pin through the hole.. and wait for the lights to go crazy.. and everything to return to a factory released condition.

but what are client devices?

Network consists of host device.. modem, router switches, servers??.. they host the network.

Clients are computers, iphones, ipads, ipods, gaming stations, the fridge, the TV, light switch.. etc .. all the junk in the house that uses internet or network.. but doesn't contribute to it.. ie turn off any of these devices and the network still runs fine.. they are therefore clients and not hosts.

Sorry that is a term you will need to get used to. It is important to understand a bit of the lingo.

What are DCHP reservations in HH4 and how can I check if I have used them.

That is a google one.

https://en.wikipedia.org/wiki/Dynamic_Host_Configuration_Protocol

Manuals are essential.. You need to read them.. which I know is hard work when you don't understand the jargon.. so you need to determine. are you going to buy help getting the computer tech in. Or are you going to learn how to strip down the washing machine??

http://setuprouter.com/router/bt/home-hub-4/manual-999.pdf

http://bt.custhelp.com/app/answers/detail/a_id/9011/~/how-do-i-change-the-dhcp-s ettings-of-the-bt-home-hub%3F

It is usually best to google a whole item.. so the manual above is designed for the person who knows next to nothing.. so it shows how to plug things in.. not a real users manual which tells you everything a router does..

Search home hub 4 dhcp reservations..

When I tried it I get very little help.. except for earlier models.. so some things you just put out of your head... I suspect you never setup dhcp reservations because you have never heard of it.. and no information is available about it.

I think the switch is using DCHP. I use apples but borrowed a laptop PC to check Smart Discovery Wizard and installed the netgear management software which meant I could see it was set to DCHP so does that mean that each time it connects it changes it's IP address??

Your switch is much more complicated than required. It is more like pro gear where people do need to know what they are looking at.

I think you can assume the switch is working.. and if you get lost.. even reading the manual on this one won't help. For this one.. call a tech who has enough networking to not be fazed by large managed switch. This is the switch used by a SME (small to medium size business). It is decidedly not HOME. Excellent stuff.. but a little more than needed.

The rest of the stuff is obviously too complicated.. and I am sorry to not pitch it to the right level.

My advice is to put in the HH5 when you get the new fibre service.. The Tech who installs it will configure at least the HH5.. and the rest of the network will be up to you... If I am misunderstanding where you are up to.. please do make it clear..

I am retired.. I am happy to spend the time..

pictures and screenshots help no end when you get lost.

And you can email me direct.. the email is in the profile.. roll your mouse over my name.