Why can't I update my Macbook Pro's system to the newest version?

Question

Why can't I update my Macbook Pro's system to the newest version?

Hi,

I want to update my system to the newest version recently. But I found there were no response after I clicking the DOWNLOAD button in App Store. It seems I have no way to update the system of my Macbook Pro. Is there someone can help me to figure it out?

Thanks!

Ruixue

MacBook Pro, Mac OS X Lion 10.7.5 (11G63)

Posted on Sep 5, 2015 8:47 AM

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Answer 1

Sep 6, 2015 6:02 PM in response to ruixuefromlexington

The download runs in the background, so the download may already be running. The download usually shows up as a progress bar associated with the Yosemite installer or in Mission Control. If not, use the Store > Check for Unfinished Downloads in the App Store menus, then follow the Mac App Store Troubleshooting sequences, and see if you can clear this up.

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