how to uninstall pirated microsoft

Question

Level 1

8 points

how to uninstall pirated microsoft

Dear Apple Community,

I have a macbook air, version 10.10.03 and i bought it in the year of 2013. 4GB capacity.

During that time I was advised by the sales person to get the pirated Microsoft as it won't do harms to my macbook and it will save extra wages rather. Therefore i've listened to him and get my macbook a pirated version. Now that I'm already working my office will provide us licensed Microsoft 365.

The reason I am so keen to uninstall it is because i realized that it has causes lots of problem to my macbook. My safari starting to lag and new tab keep opening it self (extremely annoying) my research in words can't autosave it self and a shortcut of the file keep saving it self. I a so worried that my macbook system is going down and the performance may frustrates me in a way. I have a very high expectation with Apple product and it was such a mistake to install a pirated version of Microsoft rather the licensed its so expensive that i couldn't afford it.

Im in terrible dilemma. Please help me to give suggestions and steps i shall perform to get my macbook to function at its best again. Your time and generous help on this issue are much appreciated.

Jaslind.

MacBook Air, OS X Mavericks (10.9.5)

Posted on Sep 5, 2015 9:46 AM

Reply

Answer 1

Best reply

Allan Eckert

Level 9

79,512 points

Sep 5, 2015 9:53 AM in response to jass92

Please download and install EtreCheck from http://www.etresoft.com/etrecheck

Run it and post the report here.

Reply

Answer 2

Sep 5, 2015 9:58 AM in response to jass92

Microsoft is a company. It cannot be pirated. If you mean Microsoft Office, that is a product, and can be pirated, but its unlikely to be causing issues with Safari, or general slowness of your machine.

I would second Allan suggestion, and request you run and post an Etrecheck Report.

Using EtreCheck

Further, to uninstall Microsoft Office you can follow these steps for Office 2011:

h ttps://support.office.com/en-ca/article/Troubleshoot-Office-2011-for-Mac-issues- by-completely-uninstalling-before-you-r…

Reply

Answer 3

jass92 Author

Level 1

8 points

Sep 5, 2015 9:55 AM in response to Allan Eckert

I can't still figure out on how and what EtreCheck will solve my problem. Thank you.

Reply

Answer 4

Sep 5, 2015 10:01 AM in response to jass92

It will not solve your problem.

It will give us additional information about your Mac so that we might be able to give you some suggestions as to how you can solve your problem.

Reply

Answer 5

Sep 5, 2015 10:10 AM in response to jass92

jass92 wrote:

I can't still figure out on how and what EtreCheck will solve my problem. Thank you.

Nobody said it would solve your problem. Etrcheck is a diagnostic tool, it will allow us to see what is going on with your computer, and let us offer some advice on how to fix the slowness and other issues you are experiencing.

Reply

Answer 6

Linc Davis

Level 10

209,535 points

Sep 5, 2015 11:28 AM in response to jass92

I can't still figure out on how and what EtreCheck will solve my problem.

It won't, and there is no point in running it. Stop taking advice from strangers to run unknown software. Pirated commercial software is usually, if not always, infected with malware, and there's ample evidence in your original post that you have been infected. The only way you can be sure that the machine is safe to use is to erase the startup volume and restore from a backup that predates the installation:

OS X Yosemite: Recover your entire system

If you can't do that, or don't want to, ask for other options.

Reply

Answer 7

OGELTHORPE

Level 9

57,305 points

Sep 5, 2015 11:44 AM in response to Linc Davis

Linc Davis wrote:

. Stop taking advice from strangers to run unknown software.

Allow me to correct you, the Etrecheck report is just that, a report, not software as commonly defined. Unless you are familiar with jass92, are you not yourself a stranger as well? If not, enlighten us all.

Ciao.

Reply