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I have a screen that will not turn on. Can you help me?

Can you help me out with a black screen iPad?

iPad

Posted on Sep 5, 2015 7:36 AM

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2 replies

Sep 5, 2015 8:09 AM in response to angelwings0331

First thing I would do is connect the iPad to the charger that came with it and plug that into a known good wall outlet. If the battery is completely drained it will take up to 30 minutes before the iPad responds. After thirty minutes on the charger reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.


If the iPad restarts let it continue to charge until the battery is 100%.

I have a screen that will not turn on. Can you help me?

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