HT204307: Learn how to reset your iPod

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Q: How do I reset my iPod 360GB when following the reset instructions fails to resolve the problem?

My iPod 360GB fails to start. I have followed the reset instructions and the Apple logo appears. Then plugging into the mains electricity supply the reset still gets stuck on the logo. After a while the iPod appears to be recharging and the message "ok to disconnect"  is displayed.  What more can I do to resolve my problem please?

iPod classic, When reset the Apple logo appears.

Posted on Sep 5, 2015 8:22 AM

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Q: How do I reset my iPod 360GB when following the reset instructions fails to resolve the problem?

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